Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Aberdeen | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Aberdeen is a GPhC registered online pharmacy weight loss clinic serving patients in Aberdeen, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

We are the data controller for the personal information you provide to us. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511) and operates in full compliance with UK pharmaceutical and data protection laws.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, address, email address, and phone number
Health information: Medical history, current medications, weight, BMI, and relevant clinical details provided during consultation
Payment information: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage data collected automatically when you visit our site

We only collect information that is necessary to deliver our services safely and legally.

3. How We Use Your Data

Your personal and health data is used for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To dispense and arrange delivery of approved medications (delivered within 1 working day of pharmacist approval)
To maintain accurate and up-to-date patient records as required by pharmaceutical regulations
To communicate with you regarding your orders, consultations, and treatment progress
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments securely for our services

The legal basis for processing your health data is the provision of healthcare services and your explicit consent, which you provide when completing our consultation form.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly, including secure login and checkout processes
Analytics cookies: Help us understand visitor behaviour so we can improve our website and services
Preference cookies: Remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data With Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

Delivery partners: To fulfil your medication orders efficiently
Payment processors: To handle transactions securely
IT and platform providers: Who support our website and secure patient management systems
Regulatory bodies: Such as the GPhC or NHS where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from the date of last treatment, in line with NHS and pharmaceutical regulatory guidelines. After this period, your data is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All health data is stored on secure, encrypted systems accessible only to authorised pharmacy staff.

8. Contact Us

If you have any questions about this privacy policy, wish to access, correct, or request deletion of your personal data, or have any concerns about how we handle your information, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Aberdeen
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are unhappy with our response, you have the right to raise a concern with the relevant UK data protection authority.